MSR
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Knowledge base
Retros
Screen Time Retro
10
Screen Time - Can't upload your screen time retro submission?
Screen Time Rejected - Did not record your full screen time activity per week
Screen Time Rejected - Missing weeks of data
Screen Time Rejected - Most used apps set to Categories, not Apps
Screen Time Rejected - Old video shared
View all 10
iOS App Purchases Retro
4
iOS App Purchases Rejected - Did not scroll all the way to the end
iOS App Purchases Rejected - Incorrect Date Range
iOS App Purchases Rejected - Showed Purchased, not Purchase History
iOS App Purchases Rejected - Did not show both "Free" and "Paid"
Battery Life Retro
3
Battery Life Retro Rejected - Did not display "Last 10 Days"
Battery Life Retro Rejected - Did not "Show Activity"
Battery Life Retro Rejected - Did not "Show Battery Usage"
General
0
App Privacy Report
1
How to enable your App Privacy Report
Safari Retro
1
Safari Retro Rejected - Didn't full-screen your browsing history
Google Takeout
2
Google Takeout - Instructions
Google Takeout Retro - Selecting the correct file format
Facebook Data File Retro
2
Facebook Data File Retro - Instructions
Facebook Data File Retro - Selecting the correct file format
Instagram Data File Retro
2
Instagram Data File Retro - Instructions
Instagram Data File Retro - Selecting the correct file format
TikTok Data File Retro
2
TikTok Data File Retro - Instructions
TikTok Data File Retro - Selecting the correct file format
Snapchat Data File Retro
2
Snapchat Data File Retro - Instructions
Snapchat Data File Retro - Selecting the correct file format
Reddit Data File Retro
1
Reddit Data File Retro - Instructions
Discord Data File Retro
1
Discord Data File Retro - Instructions
Twitter/X Data File Retro
1
X/Twitter Data File Retro - Instructions
Pinterest Data File Retro
1
Pinterest Data File Retro - Instructions
Amazon Data File Retro
2
Amazon Purchases Data File Retro - Instructions
Amazon Search Data File Retro - Instructions
Survey Partners
Survey Partners
3
Our Survey Partners
How to connect to our Survey Partners
Reasons for disqualification
Redemptions
General
1
What is the threshold for redeeming MSR?
PayPal
1
I haven't received my PayPal payment
Gift Cards
3
I can’t find the gift card that I want
I haven’t received my gift card
I want to change my gift card
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