Selecting the correct file format
When requesting your TikTok file, please ensure you export this in a TXT format. Below, we will highlight this step for you so you can submit this correctly.
Watch our Video Tutorial Below
Written Instructions
1. Open TikTok app on your phone
2. Select your Profile in the bottom right
3. Now select Burger menu top Right
4. Select Settings and Privacy
5. Select Account
6. Select Download your data
7. Make sure the file format is TXT <- FOLLOW THIS STEP
8. Select Request data
⚠️ If you do not select your format as a .TXT your MSR points will be deducted.